Legal

Privacy Policy

How IM7 Digital collects, uses, and protects information when you visit our website, explore demos, or engage us for retail software and commerce systems.

Last updated: July 8, 2026

Who we are

IM7 Digital (“we”, “us”, “our”) is a retail software and commerce infrastructure partner based in Delhi, India. We design and build websites, mobile apps, POS systems, admin panels, and custom business software for retail and D2C brands.

This Privacy Policy explains how we handle personal information collected through im7.in and related project communication channels.

Information we collect

We may collect the following categories of information depending on how you interact with us:

  • Contact details such as name, email address, phone number, company name, and city when you submit an inquiry form.
  • Project details you share voluntarily, including business type, budget range, timeline, and project requirements.
  • Technical data such as IP address, browser type, device information, and pages visited when you use our website.
  • Demo usage data when you explore live storefront, POS, admin, or mobile app demonstrations on our platform.
  • Client and operational data provided during active software development, onboarding, or support engagements.

How we use your information

We use collected information for legitimate business purposes, including:

  • Responding to inquiries and preparing proposals for retail software projects.
  • Delivering demos, consultations, and customer support.
  • Building, deploying, and maintaining software systems you commission from us.
  • Improving website performance, product experience, and service quality.
  • Sending service-related updates, invoices, and project communications.
  • Complying with applicable legal, tax, and regulatory obligations in India.

Legal basis for processing

We process personal information based on your consent (for example, when you submit a contact form), performance of a contract (when you engage us for software services), and our legitimate interests in operating and improving our business, provided those interests do not override your rights.

Client project and business data

When you hire IM7 Digital, you may provide business data such as product catalogs, customer records, inventory details, pricing, staff accounts, and operational workflows. This data is used solely to deliver the agreed software solution.

Unless explicitly stated in a separate agreement, you retain ownership of your business data. We act as a processor or service provider for client-supplied data and do not sell it to third parties.

How we share information

We do not sell or rent your personal information. We may share limited data only when necessary:

  • With trusted service providers such as hosting, email, analytics, payment, or communication tools that help us operate our business.
  • With subcontractors involved in delivering your project, under confidentiality obligations.
  • When required by law, court order, or government authority.
  • To protect the rights, safety, and security of IM7 Digital, our clients, or the public.

Cookies and analytics

Our website may use cookies and similar technologies to remember preferences, measure traffic, and improve user experience. You can control cookies through your browser settings. Disabling cookies may affect some website features.

Data retention

We retain inquiry and contact records for as long as needed to respond, maintain business records, and follow up on potential projects. Client project data is retained according to the project agreement and support terms, or until deletion is requested where applicable.

Data security

We implement reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, loss, or misuse. No online system is completely secure, and we encourage clients to use strong credentials and access controls within delivered software.

Your rights

Depending on applicable law, you may request access, correction, deletion, or restriction of your personal information, or withdraw consent where processing is consent-based. To exercise these rights, contact us using the details below.

Third-party links and demos

Our website may link to third-party services or display demo environments that resemble live commerce systems. Those demos use sample data and are provided for evaluation purposes only. Third-party websites have their own privacy policies, which we do not control.

Children’s privacy

Our services are intended for businesses and professionals. We do not knowingly collect personal information from children under 18.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected on this page with an updated “Last updated” date. Continued use of our website after changes constitutes acceptance of the revised policy.

Contact us

For privacy-related questions or requests, contact IM7 Digital at [email protected] or +91 9871538356. Our office is located in Delhi, India.

Questions

If you have questions about this document, contact us at [email protected] or call +91 9871538356.